Last updated: January 2025

Privacy Policy

Welcome to Topline Smart Systems (“we,” “our,” “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.topline.ae (the “Website”). By using the Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

(a) Personal Information:

We may collect personal information that you provide directly to us, such as:

• Name
• Email address
• Phone number
• Company name
• Address

(b) Non-Personal Information:

We automatically collect certain information when you visit the Website, including:

• IP address
• Browser type and version
• Device type
• Referring URLs
• Pages viewed and time spent on the Website

(c) Cookies:

We use cookies and similar tracking technologies to enhance your experience and gather information about how the Website is used. For more details, please refer to our Cookie Policy.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and improve our services.
• To respond to your inquiries and provide customer support.
• To send important updates, promotional offers, and newsletters (if you have opted in).
• To analyze usage trends and optimize Website functionality.
• To comply with legal obligations and protect our rights.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

• Service Providers: Trusted third parties who assist us in operating our Website and providing services.
• Legal Authorities: If required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred.

4. Your Rights and Choices

You have the right to:

• Access and update your personal information.
• Opt out of receiving promotional communications.
• Request the deletion of your personal information, subject to legal obligations.

To exercise your rights, please get in touch with us at [email protected].

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no system is entirely secure, and we cannot guarantee the absolute security of your information.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our Website does not contain any material harmful to people of any age. Website content can be used for learning and understanding any product or topic. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child which is not related to business, we will promptly take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the “Effective Date” updated accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please get in touch with us at: [email protected]